Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

How do I get in touch with someone from J.O.Y.?

You can email us, call and leave a voicemail with your name, number, and a brief message, or send us a text. A team member will get back to you as soon as one becomes available.

How much are your service fees?

Our service fees vary depending on each client’s unique needs. Every care plan is personalized, so costs are tailored to the specific services and level of support required.

Do you offer 24-hour care?

Yes, we provide 24-hour care for clients who need continuous support, ensuring safety, comfort, and companionship around the clock.

what are your business hours and days?

A: Our standard hours are Monday–Friday, 9:00 AM – 5:00 PM, and Saturday, 9:00 AM – 3:00 PM by appointment. Sundays are closed, but we can provide services on weekends once approved. An on-call supervisor is always available for support..

Certain age ranges?

Hello! I serve clients from the age of five years old to the end of life.

What types of services do you offer?

At J.O.Y. Companionship, we provide:

  • Personal Care Assistance – help with hygiene, mobility, and daily routines

  • Companionship Services – meaningful interaction and emotional support

  • Meal Preparation & Planning – nutritious meals tailored to each care plan

  • Support in Assisted Living Communities – one-on-one attention beyond standard facility care

Whether at home or in assisted living, our caregivers focus on keeping clients safe, comfortable, and connected.

How does JOY Companionship ensure personalized care for its clients?

We create a customized care plan based on each client’s needs and preferences, match them with the right caregiver, and maintain ongoing communication to adapt as those needs change. Our caregivers provide compassionate support and companionship that truly puts the person first.

What is your youngest age you give care to?

hi, My youngest age is 5 years old

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